Tuskrobots always insists on serving customers and pursuing customer value, sparing no effort to improve project delivery and after-sales service capability. We explore and extend the boundary of customer satisfaction, serving customers with effective organization, specification, technology and communication. We adhere to the customer-oriented concept with real actions, and we also continuously improve ourselves with customer feedback.
Price negotiation of the scheme and order confirmation.
Bespoke design, Production design, Material procurement, Factory testing and On-site implementation.
After Sales Warranty.
To match customer usage scenarios and customer requirements, there are a variety of service products of Tuskrobots products and systems for customization or selection in the after-sales stage. Choose the service plan that suits you, we will provide service of high quality. Let’s work together to improve the investment efficiency of equipment, so that the unitary logistics can be more efficient and more stable.
Regular monthly visits to customers to collect usage information and flexibly adjust the door-to-door service strategy.
Onsite service within 48 hours.
Comprehensive training from headquarters from implementation to after-sales.
Periodic check, upgrade and maintenance services for the system.
Early renewal of the warranty at the end of the warranty period, with discounts on parts and home service.
A tool kit and easy accessory kit are included as standard for easy troubleshooting on site.
The region has a spare parts warehouse, so there's no need to wait.