1、Have knowledge of mechanical and electrical maintenance, computer hardware and software, including network formation and maintenance, Linux system, Java software. 2、Responsible, with good computer office operation ability. 3、Those who have experience in robot or logistics equipment industry are preferred. 4、Those who are willing to communicate and willing to deal with problems.
Job Responsibilities
1、Provide technical support at customer site, including system diagnosis maintenance and equipment maintenance. 2、Answer customers' questions about products and systems, and provide basic operation and troubleshooting training for customer operators. 3、Communicate with the related personnel and product engineers timely to ensure the normal use of the robot. 4、Solve the problems timely and properly; Report and ask for help when having difficulties. 5、Summarize all kinds of problems to make the company timely capture all kinds of improvement opportunities. Make continuous improvement of the company's products and systems. 6、Carry out other regional technical support or project implementation work according to the project needs.
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